Privacy Policy Effective on: 07/01/2004

At Conference Leader, we are committed to protecting your privacy. Our privacy policy will explain the practices and data collection of Conference Leader "services" and software related to our services. By using our "services" you consent to the information collection and data use collection policies described in the Conference Leader privacy policy.

POLICIES
PERSONAL/BUSINESS INFORMATION COLLECTION

In order to register for our services we will ask you to provide us with information that identifies you and/or your company. Such information will include information such as, first and last name, mailing address, e-mail address, phone number, facsimile number, company name, login name, position or title, number of conference attendees, and duration of conference. We may also collect information such as a valid credit card in order to process payment for services rendered. When Scheduling a meeting we collect information such as your participants first and last name, phone number, and email address. The services will also collect and record communications initiated by host/participants activating the recording function of our "service". Which will result in the conference/communications of a conference call being recorded and logged.

PERSONAL/BUSINESS INFORMATION USE

The personal/business information that we collect will be used to provide the service, to follow through with transactions that you have authorized or requested, or to comply with applicable laws. This may include using the information to:

  • allow third parties to provide services related to Conference Leader services;
  • send information regarding products, services, newsletters, special promotions, unless you opt-out;
  • provide bills to our customers;
  • provide enhanced customer service;
  • authenticate end-users authorization to use our services;
  • share your information and data collection with an authorized Conference Leader vendor, who may use email to notify you of changes/upgrades of their products, unless you opt-out;
  • contact you in response to a customer support issue;
  • contact you regarding additional or new services provided by Conference Leader, special offers made by Conference Leader or third parties that are authorized by Conference Leader;
  • verify billing address on credit card transactions with third party vendors, obtain credit reports for corporate customers from third party vendors.

NEWSLETTERS

Conference Leader occasionally sends a newsletter to our subscribers, we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we will provide you a way to unsubscribe or "opt out" from the newsletter.

SERVICE-RELATED ANNOUNCEMENTS

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not "opt-out" of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

CUSTOMER SERVICE

Conference Leader hires other companies (third parties) to provide certain services such as customer support, we only provide these companies with the personal/business information they need to deliver the support that you/we request. They are under non-disclosure agreements to maintain the confidentiality of the information disclosed to them and are not authorized to use the information collected for any other purpose than providing customer support. Our customer support will communicate with you either by email or telephone.

LOG FILES

As is true with most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

COOKIES

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your internet browser's "help" file. The primary reason that cookies are used on our site is to provide a convenient feature to save you time. For example, you enter specific information on one of our web pages, a cookie helps the site recall your information on subsequent visits. This process simplifies site navigation, and so on. When returning to the site the cookie retains the information that you previously entered so that you can use the site's personalized features specific to you. We also set a persistent cookie to store your passwords, so you don't have to enter it more than once. Persistent cookies enable us to track the interests of our users to enhance the overall experience of our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, will be limited.
Please note: This privacy statement covers the use of cookies by www.c-leader.com [this site] only and does not cover the use of cookies by any advertisers or third parties that Conference Leader may use. For information on our advertisers or third parties use of cookies please read their privacy policies.

CLEAR GIFS (WEB BEACONS/WEB BUGS)

We employ or our third party advertising partner employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user's computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not use the information gathered by clear gifs to our customers' personally identifiable information.

We use clear gifs on our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If you would like to opt-out of these emails, please select the Opt-out option.

ACCESS TO PERSONALLY IDENTIFIABLE INFORMATION

If your personally identifiable information changes, or if you no longer desire our service, you may deactivate it by making the change by logging into our site on our member information page or by emailing Customer Support at support@c-leader.com.

SECURITY

The security of your personal information is important to us. When you enter sensitive information such as a credit card number on our registration forms, we encrypt that information using 128 bit secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, whole we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions regarding security on our web site, email us at info@c-leader.com

LINKS TO OTHER WEB SITES

Our web site may contain links to other web sites. Please be aware that this privacy policy applies to the information gathered by Conference Leader to provide our service. We are not responsible for the privacy practices or content of other web sites. We advise you to carefully read the privacy policies of every web site that you visit before providing any personal information.

BUSINESS TRANSITIONS

In the event Conference Leader, Inc. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, you personally identifiable information will likely be among the assets transferred. You will be notified via prominent notice on our web site for 30 days of any such change in ownership or control of your personal information.

TRUSTe CERTIFICATION

Conference Leader, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to enable individuals and organizations to establish trusting relationships based on respect for personal identity and information by promoting the use of fair information practices. This privacy policy covers the site www.c-leader.com. Because this Web site wants to demonstrate its commitment to our users' privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. If you have any questions or concerns regarding this statement, you should first contact Conference Leader by email @ privacy@c-leader.com. If you do not receive acknowledgement of your inquiry or you inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/watchdog.html. TRUSTe will then serve as a liaison with the web site to resolve your concerns.

CHANGES TO THE PRIVACY POLICY

We reserve the right modify our privacy policy at any time. When changes are made to the privacy policy we will revise the "last updated" date at the top of the privacy statement. For material changes in the privacy policy we will display a notice on our web page. We encourage you to review our privacy policy frequently to stay informed of how we are protecting and handling your personal information. By using our service you agree to our privacy policy and any modifications.

CONTACT US

If you have any questions or suggestions regarding our privacy policy, or feel that Conference Leader has not followed this privacy policy please contact us by email or by the postal address provided below.

privacy@conferenceleader.com
Conference Leader, Inc.   P.O. Box 64515   Tucson, AZ  85728-4515

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